Help Center
Find answers to frequent questions and learn how to get the most out of Shopwiser.
Create your account or start without one.
How do I create a Shopwiser account?
Creating an account is straightforward:
- Download Shopwiser from the App Store or Google Play.
- Open the app and head to Settings.
- Choose the email sign-in flow.
- Complete verification and return to the app.
You can also skip sign-in and use the app locally first.
Is Shopwiser free to use?
Yes. Core list planning and shopping features remain free to use.
How do I create my first shopping list?
- Tap the add button from the home screen.
- Choose a name, icon, and color.
- Create the list and start adding items.
Sign-in, email changes, and data removal.
How do I reset my password?
Use the email sign-in flow and request a new code from the sign-in screen if you cannot access your account.
How do I update my email address?
Open Settings and use the Change Email flow when signed in.
How do I delete my account?
Email privacy@shopwiser.io or use the in-app privacy and account controls. Account deletion is permanent.
Shopping workflows that go beyond a checklist.
Can I use Shopwiser offline?
Yes. The app is offline-first. Your list changes continue to work and will sync when connectivity is available.
How do shared lists work?
Open a list, go to List Settings, and manage collaborators from the shared list access area.
What settings can I customize per list?
You can adjust the icon, color, default store, section header behavior, price visibility, image visibility, and collaborators.
Reach out directly.
If you did not find what you need here, contact support and include the device, app version, and the steps you took before the issue.